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Privacy & Cookie Policy

​At Escade Diamonds Inc., we are committed to protecting your privacy and personal data. This Privacy & Cookie Policy explains how we collect, use, disclose, and protect your information when you visit our website at www.escadediamonds.com or engage with us through any other means.

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We comply with international privacy regulations, including:


GDPR, UK GDPR, CCPA/CPRA, PIPEDA, and the Australian Privacy Act, among others.

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1. Information We Collect

 
a) Information You Provide Directly
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  • Full name

  • Email address

  • Phone number

  • Billing/shipping address

  • Company information (if applicable)

  • Payment and transaction details (via secure third-party processors)

  • Any additional information you submit via forms, email, or inquiries

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b) Information We Collect Automatically
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  • IP address

  • Browser type, device, and OS

  • Referring URLs

  • Pages visited and time spent on the site

  • General geolocation (city-level only)

  • Cookies and device identifiers

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2. How We Use Your Information

 

We may use your information to:

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  • Fulfill orders and provide customer service

  • Respond to inquiries or requests

  • Send relevant communications (only with consent)

  • Analyze Website usage and improve our services

  • Ensure the security and integrity of our platform

  • Comply with legal or regulatory requirements

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3. Legal Bases for Processing (GDPR / UK GDPR)

 

Where required, we rely on the following legal bases:

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  • Consent – for analytics, cookies, and marketing

  • Contractual necessity – to process transactions or respond to your requests

  • Legal obligation – for compliance purposes

  • Legitimate interest – for internal analytics, security, and service improvement

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4. Sharing Your Information

 

We do not sell your personal data. We may share your data with trusted third parties:

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  • Hosting providers (e.g., Wix)

  • Payment processors (e.g., PayPal, Stripe)

  • Analytics providers (e.g., Google Analytics)

  • Legal, regulatory, or law enforcement authorities, when required

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All service providers operate under strict data protection obligations.

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5. International Transfers

 

Your data may be processed in countries outside your own. When data is transferred internationally, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs), to protect your privacy in accordance with global laws.

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6. Data Retention

 

We only retain your data as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period ends, we securely delete or anonymize your data.

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7. Your Privacy Rights

 

Depending on your location, you may have rights under privacy laws including:

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Under GDPR / UK GDPR

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  • Access your personal data

  • Correct or delete inaccurate data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Data portability

  • File a complaint with a Data Protection Authority

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Under CCPA/CPRA

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  • Know what data we collect and how we use it

  • Request deletion of your data

  • Opt out of “selling” or “sharing” of personal data

  • Non-discrimination for exercising your rights

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To exercise any of these rights, email us at: info@escadediamonds.com

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8. Data Security

 

We use technical, administrative, and physical safeguards to protect your personal data. While no system is completely secure, we are committed to maintaining the highest standards of security and vigilance.

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9. Children’s Privacy

 

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has submitted personal data to us, please contact us for immediate deletion.

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10. Third-Party Links

 

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before submitting any information.

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11. Use of Google Analytics and User Tracking

 

We use Google Analytics to understand how visitors interact with our Website. The data collected includes:

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  • Pages viewed

  • Time spent on each page

  • Browser and device type

  • General city-level location

  • Referral URLs

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IP Anonymization

 

We have enabled anonymization of IP addresses for compliance with privacy regulations like GDPR.

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Consent-Based Activation

 

Google Analytics only runs after you consent via our cookie banner. The legal basis for processing is your explicit consent (GDPR) or legitimate interest (where legally applicable).

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Your Opt-Out Options

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12. Cookie Policy

 

Cookies are small files stored on your browser that help us provide a better user experience. We use cookies for:

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a) Strictly Necessary Cookies

 

Essential for the site to function. Cannot be disabled.

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b) Analytics Cookies

 

Used to track website performance, activated only after consent.

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c) Functionality Cookies

 

Allow the site to remember your preferences.

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d) Marketing Cookies

 

Used for advertising and personalization. Only activated with consent.

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Managing Cookies

 

You can control cookies via:

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  • Our cookie banner

  • Browser settings

  • Third-party opt-out tools

 

For more information:

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13. EU/EEA Visitors – DRPR Compliance

 

In compliance with the Digital Regulation for Privacy Rights (DRPR) and GDPR, Escade Diamonds Inc. is the Data Controller for your personal data.

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Contact Details for EU/EEA Data Subjects:

 

Escade Diamonds Inc.
420A - 1315 Finch Ave W
Toronto, ON M3J 2G6 Canada
Phone: 416.663.0608
Email: info@escadediamonds.com

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You also have the right to lodge a complaint with your local Data Protection Authority.

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14. Changes to This Policy

 

We may update this Privacy & Cookie Policy to reflect legal changes or service updates. Please review it regularly. The “Last Updated” date will indicate when it was revised.

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15. Contact Us

 

For questions, concerns, or to exercise your privacy rights, contact:

 

Escade Diamonds Inc.
420A - 1315 Finch Ave W
Toronto, ON M3J 2G6 Canada

 

Phone: 416.663.0608

 

Email: info@escadediamonds.com

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By using our Website, you confirm that you have read, understood, and agree to the terms of this Privacy & Cookie Policy.

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Last Updated: August 2025

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